Accounts and Logins
I have forgotten my password. How can I reset it?
If you still have access to your Westtown e-mail account and know your short username, you can follow the steps outlined below to reset your password: Go to https://accounts.westtown.edu/ Click the "Forgotten password" link at the bottom On the "Forgotten password" screen, enter your email addre...
How do I set a new password for my network/email account?
If you know what your current password is and want to reset it, or if you've received a message that your password is expiring soon, follow these instructions to set a new password: Go to https://accounts.westtown.edu. Login with either your short username or email address and your current p...
When do I login with my short username and when do I use my email address?
Use your Westtown email address for everything except iPrint and connecting to Wi-Fi, which both require you to enter you short username
Why am I unable to login to Canvas?
To login to Westtown's Canvas site, go to https://westtown.instructure.com/login/ldap and enter your Westtown email address and password. If you see an "Invalid username or password" error, double-check the website address to make sure you are going to the correct site. If you're at the Westtown ...
How do I determine my short username
To connect to Westtown's wifi-secure wireless network or set up a campus printer on your laptop, you will need to know your short username and your Westtown password. The typical format of the short username is first initial + middle initial + last name, with a maximum length of eight characters...
How do I set up two-factor authentication for remote access? (iOS)
We are implementing two-factor authentication for software that allows an employee working remotely to access resources on the school's network. This change will apply to both Horizon virtual desktop and WatchGuard Mobile VPN. After entering your username/email address and password to log into ei...
How do I turn on 2-Step verification for my Westtown Google account?
Introduction 2 step verification adds an extra layer of security by requiring a 2nd form of authentication to access your account. In addition to your password, 2-Step verification adds a quick second step to verify that it’s you. To set up 2 factor verification for your Westtown account, fol...